By accepting an estimate from IT Boffins, you confirm that you are in agreement with and bound by the terms and conditions below.

Definitions

The Client: The company or individual requesting the services of IT Boffins.

IT Boffins: Primary designer/site owner & employees or affiliates, we are a trading name of our limited company Bespoke Cloud Solutions Ltd.

Website / Software / Database Design

Whilst every endeavour will be made to ensure that the website and any scripts or programs are free of errors, IT Boffins cannot accept responsibility for any losses incurred due to malfunction, the website or any part of it. 

The website, graphics and any programming code remain the property of IT Boffins until all outstanding accounts are paid in full. 

Any scripts, cgi applications, php scripts, or software (unless specifically agreed) written by IT Boffins remain the copyright of IT Boffins and may only be commercially reproduced or resold with the permission of IT Boffins.

IT Boffins cannot take responsibility for any copyright infringements caused by materials submitted by the client. We reserve the right to refuse any material of a copyrighted nature unless adequate proof is given of permission to use such material.

Any additions to the brief will be carried out at the discretion of IT Boffins and where no charge is made by IT Boffins for such additions, IT Boffins accept no responsibility to ensure such additions are error free and reserve the right to charge an additional amount for any correction to these or further additions.

The client agrees to make available as soon as is reasonably possible to IT Boffins all materials required to complete the site to the agreed standard and within the set deadline. 

IT Boffins will not be liable for costs incurred, compensation or loss of earnings due to the failure to meet agreed deadlines.

IT Boffins will not be liable or become involved in any disputes between the site owner and their clients and cannot be held responsible for any wrongdoing on the part of a site owner.

IT Boffins will not be liable for any costs incurred, compensation or loss of earnings due to the work carried out on behalf of the client or any of the clients appointed agents. 

IT Boffins will not be liable for any costs incurred, compensation or loss of earnings due to the unavailability of the site, its servers, software or any material provided by its agents.

IT Boffins will endeavour to ensure that any developed/designed site or application will function correctly on the server it is initially installed in and that it will function correctly when viewed with the current main web browsing software clients to an acceptable level. IT Boffins can offer no guarantees of correct function with all browser software

Unless stated otherwise in your contract a deposit of 50% is required with any project before any design work will be carried out.

Once a website has been designed and completed the final balance of payment is then due in accordance with our payment terms. There are no exceptions to this, i.e If the client decides they no longer want the site, as they have commissioned the work and paid a deposit they are still obliged to pay for the work that has been done. Non-payment will result in legal action being taken if necessary.

Website Content

The client is legally responsible for the content of their website(s). 

Domain Names

IT Boffins may offer the client domain name purchase and renewal services for one or more domain names related to the client’s website. The contract for the registration is between the client and the Naming Authority. The client is bound by the terms and conditions of the Naming Authority.

IT Boffins cannot guarantee that they will be able to register any requested domain name and, until specific confirmation of registration has been given, the client cannot assume the registration has been affected.

The current fees for domain name purchases will be stated to the client the time of purchase. These do vary depending on the popularity of such a domain name. 

The client retains ownership of the domain names. IT Boffins shall not withhold from assisting the client in transferring their domain name providing that any fees due to

IT Boffins for any services provided by IT Boffins to the client have been paid in full.

Website Hosting

Whilst IT Boffins hosts websites, with a guaranteed a 99.9% up time in the availability or interruption of this service. IT Boffins cannot accept liability for losses caused by the unavailability, malfunction or interruption of this service, or for loss of turnover, sales, revenue, profits or indirect, consequential or special loss. 

IT Boffins reserve the right to refuse to handle in any way, material which may be deemed offensive, illegal or in any way controversial, and also to terminate the free hosting service should the necessity arise. 

The Web Hosting service does not include WordPress application and plug-in support. 

If the client is not on a support package the client is responsible for the maintenance of their WordPress application software and plug-ins and to apply security patches regularly. Where a Customer has not applied security patches so that their website may be insecure, IT Boffins reserves the right to disable the website until the Customer has agreed to rectify such issues. 

Where the clients’ website exceeds hosting reasonable usage, IT Boffins may offer to provide the client with a higher capacity service at an agreed increased fee. In circumstances where the server load is much higher than expected, IT Boffins may either (a) offer the Customer a bespoke Web Hosting solution at an agreed increased fee or (b) if an agreed solution is not found the Web Hosting service may be terminated at no cost to either party.