Having a website that can automate processes within your business is like having a very efficient extra member of staff who quietly takes care of the mundane
A website that collects customer data is one thing, but what if it could enter that data straight into your CRM / Accounting Package? How about if customers could log on 24/7 and upgrade their account or make payments online with invoices and payment reconciliations all taking place automatically?
Web Development
Go beyond just a simple website, have your site provide customers with quotes, answer questions and more.
Link data and customer contact details directly with your CRM or in-house systems
![A robot developing a website for a uk small business](https://itboffins.com/wp-content/uploads/2024/01/DALL·E-2024-01-02-13.15.12-A-black-and-white-photorealistic-image-of-a-friendly-looking-modern-robot-styled-with-a-sleek-and-slightly-humanoid-design-working-at-a-desk-on-pla.png)
This is where our web development skills come in. Let us advise what is possible and the best solutions to achieve it.
Examples
- Instant quote system generates a quote from user’s input, quote is instantly emailed and the lead added to company CRM software
- Contact forms which add user details into company CRM
- Client portal allows clients 24/7 to log in and upload documents, pay invoices / review financials directly from company accounting package
Design vs. Development
Web Design is the process of designing how a website will look and function for a user. It is the process of designing the user interface and the general user experience. It may involve graphic design and photo editing to reflect the company brand.
![](https://itboffins.com/wp-content/uploads/2020/12/design-path-1024x660.jpg)
Web Development is then the process of turning those designs into a working website using a selection of different programming languages and techniques. When we develop a website we like to have it interact with your customers where possible, for example capturing data and posting it to your sales / accounting software or integrating it with other software packages or business processes.